Learn how to conduct effective reference checks with Prime Candidate's expert tips and examples. Verify credentials, avoid bias, and respect privacy to find the best candidates for your company.
Before conducting reference checks, it's important to establish a clear process. Decide who will conduct the reference checks, what questions you'll ask, and how you'll verify the information provided. Once you have a process in place, follow these expert tips to conduct effective reference checks:
Ask open-ended questions: Instead of asking yes or no questions, ask open-ended questions that allow the reference to provide detailed answers. For example, instead of asking 'Did the candidate work well in a team?', ask 'Can you provide an example of a time when the candidate worked well in a team?'
Verify credentials: Verify the candidate's employment history, education, and any other credentials they've provided. This will help you ensure that the candidate is qualified for the role and has been truthful in their application.
Respect privacy: Always ask for the reference's permission before contacting them. Respect their privacy and only ask questions that are relevant to the candidate's suitability for the role.
Avoid bias: Be aware of your own biases and avoid asking questions that could lead to discrimination. For example, don't ask questions about the candidate's age, race, religion, or sexual orientation. Stick to questions that are relevant to the candidate's ability to perform the job.
Use a reference check template: Using a reference check template can help ensure that you ask all the necessary questions and don't miss any important information. You can find free templates online or create your own.
By following these expert tips, you can conduct effective reference checks that provide valuable insights into a candidate's past performance, work ethic, and character. This will help you make informed hiring decisions and find the best candidates for your company.
